Cancellation & Refund Policy

1. Subscription & Payments

BillNika is a subscription-based billing software that allows users to generate invoices, manage GST compliance, and accept payments using integrated payment gateways such as Razorpay. Payments made on BillNika are processed securely via third-party payment providers.

2. Cancellation Policy

Users may cancel their BillNika subscription at any time from their account dashboard or by contacting our support team.

• Subscription cancellation will stop future billing cycles.
• Access to paid features will remain active until the end of the current billing period.
• No partial refunds are provided for unused subscription periods.

3. Refund Policy

BillNika follows a transparent and fair refund policy:

• Subscription fees are generally non-refundable once the service has been activated.
• Refunds may be considered only in cases of duplicate payment or technical error.
• Approved refunds will be processed back to the original payment method.

4. Refund Processing Time

If a refund is approved, it will be processed within 7–10 business days. The time taken for the refund to reflect in your account depends on your bank or payment provider.

5. Payment Gateway Charges

Payment gateway charges (including Razorpay fees, taxes, or bank charges) are non-refundable and will be deducted from the refund amount, if applicable.

6. Contact for Refund Queries

For any questions related to cancellations or refunds, please contact us at:

📧 Email: nguria7@gmail.com
📞 Phone: +91 8436558183

7. Policy Updates

BillNika reserves the right to modify this Cancellation & Refund Policy at any time. Any changes will be updated on this page.